Quick Links

Customer Support

Customer Service

Quick Info

Quick Links

Services

Customer Support

Customer Service

Quick Info

Green Waste of Tehama Frequently Asked Questions

FAQ

What is the holiday schedule for Green Waste of Tehama?

The office will be closed on all major holidays.

Your garbage service will be delayed one day on Thanksgiving, Christmas Day and New Year's Day if your service day falls on or after the holiday.

When should I set my garbage out for collection?

Please place your containers out at the curb the night before your service day, or by 5:00 AM on your service day, at the latest.

If I go on vacation can I stop my account?

For residential customers, vacation credit is given if you are gone for two consecutive weeks or more. Please contact us before leaving so that we can adjust your account and notify the drivers.

If my garbage is missed what do I do?

Please let us know immediately so we are aware. If we are not contacted, we do not know you have been missed. (Return trip fee may apply)

Click here to fill out our Missed Pickup Form

Can I recycle more than just cardboard at my business?

Yes, please contact us​ about additional commingle and glass recycling options in addition to your cardboard service.

Does Green Waste of Tehama offer yard debris service?

Absolutely! Take a look at our Residential Yard Waste​ page for details

Can I pay my bill online?

Yes, by using our web site you can view and pay your statements online.

Click here​ or use the 'Pay My Bill' Menu option at the top of the page.

Do I have to use Waste Connections Online Bill Pay to view my statements online?

No. We have arrangements with most banking institutions so that you can request e-bills from your Online Banking.

Can I view my service schedule online?

You certainly can! Our WasteConnect app is available here on the website or in the app stores.

Visit the Pickup Schedule Page​ and type in your service address so you can view your pickup dates, sign up for reminders and service alerts, or even search how to dispose of certain items/materials.

How do I dispose of ...

WasteConnect placeholder

What can I do with special waste?

Special waste is any waste material which, because of its physical, chemical or biological characteristics requires special handling procedures, or poses an unusual threat to the environment, equipment, property, or the public health, welfare and safety. Examples are burned material and lead based paint.

Visit our Special Waste facility locator​ to find the best option for you.

WasteConnect ™ Mobile App

Never Miss Your COLLECTION DAY Again!

With our new WasteConnect ™ Mobile App you can:

Sign-up for waste collection Reminders

Receive Service Alerts for collection delays

Search how to properly dispose of materials

DOWNLOAD THE NEW

WasteConnect ™ Mobile App

Never Miss Your COLLECTION DAY Again!

With our new WasteConnect ™ Mobile App you can:

Sign-up for waste collection Reminders

Receive Service Alerts for collection delays

Search how to properly dispose of materials

DOWNLOAD THE NEW

Customer Support

Customer Service

Quick Info

More Info

Company

×

Modal Header